IPBlanket is committed to protecting your privacy. We want you to understand what information we collect, what we don’t collect, and how we collect, use, and store information. We do not collect logs of your activity, including no logging of browsing history, traffic destination, data content, or DNS queries. We also never store connection logs, meaning no logs of your IP address, your outgoing VPN IP address, connection timestamp, or session duration.
Our guiding principle toward data collection is to collect only the minimal data required to operate a world-class VPN service at scale. We designed our systems to not have sensitive data about our customers; even when compelled, we cannot provide data that we do not possess.
This privacy policy will help you understand how IPBlanket LLC. (“IPBlanket”,” “we”,” “our”,” or “us”) collects, uses, and stores information.
IPBlanket collects three types of information:
IPBlanket collects personal information that you provide to us directly through the website. We require that you provide personal information, such as an email address and payment information, in order to establish an IPBlanket account, and so that we can email you, collect payments from you, and respond to support queries that you initiate. The specific information collected varies depending on the payment method you choose.
To minimize the amount of personal information you submit to us, we recommend that you use Bitcoin payments when subscribing to our service.
With some forms of payment, the website may redirect you to the website of a third-party payment processor (namely PayPal and Stripe) to complete the transaction. To understand what personal information these processors collect and store, please refer to the respective processor’s terms and privacy policy.
IPBlanket uses your email address for the following reasons:
IPBlanket uses your personal information only for the purposes listed in this Privacy Policy, and we do not sell your personal information to third parties.
We ensure that we never log browsing history, traffic destination, data content, IP addresses, or DNS queries. Therefore, we do not know which user ever accessed a particular website or service, which user was connected to the IP at a specific time or which proxy server IP addresses they used, and the set of original IP addresses of a user’s computer. Should anyone try to compel IPBlanket to release user information based on any of the above, we cannot supply this information because the data does not exist.
In order to maintain excellent customer support and quality of service, IPBlanket collects the following information related to your proxy usage:
We’ve engineered our systems to categorically eliminate storage of sensitive data. We may know that a customer has used IPBlanket, but we never know how they have utilized our service. We stand by our firm commitment to our customers’ privacy by not possessing any data related to a user’s online activities.
With your permission, we collect anonymized analytics data used for network diagnostics. The information we receive is fully anonymized and cannot be tied back to individual IPBlanket users (i.e., we do not store which user sent which data, and we do not store IP addresses).
If you opt in to share this information with IPBlanket, we will collect the following information:
Upon activation of any IPBlanket App, you will be asked if you would like to share these data. You can start or stop sharing these diagnostic data at any time in the App’s settings menu. On iOS, Apple’s crash reporting can be turned off in iOS settings.
IPBlanket’s core mission is to keep your information private. In service of this mission, IPBlanket’s headquarters and registered place of business is in Colorado (USA), which has stricter laws concerning information disclosure than most countries.
In the USA, data retention laws vary by state and industry, and Colorado may have specific regulations governing data retention. Legal orders requiring a company to disclose customer records typically come from the judicial system, which in Colorado is the Colorado Judicial Branch. However, federal law and other states' laws may also apply. Information requests from foreign courts or law enforcement in the USA are often subject to international agreements and may require a dual criminality provision, where the act is considered criminal in both jurisdictions. If a valid legal order from the Colorado Judicial Branch or appropriate legal authority is received, it's important to note that IPBlanket claims not to collect any IP addresses, browsing history, traffic data, or DNS queries that could be used to identify any specific user. However, the company's ability to respond to legal orders will depend on the actual data retained and the legal requirements imposed upon them at that time.
IPBlanket keeps records of any correspondence, questions, complaints, or compliments you submit to us through our website or services, along with our response. Depending on how you contact IPBlanket, we may collect your email address and any additional information you provide to us. Having full correspondence records enables our staff to provide the best possible customer support experience.
IPBlanket uses best-in-class physical, procedural, and technical security with respect to our offices and information storage facilities so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of information. Access to user information is restricted to staff who require such access to perform their job functions.
While we believe these systems are robust, it is important to understand that no data security measures in the world can offer 100% protection.
Servers are housed in data centers with strong security practices. None of these data centers require us to collect or store any traffic data or personal information related to your use of proxy services. If any data center were to ask us to log such data, we would immediately cease operations with said data center and find alternative options.
Even if a government were to physically seize one of our proxy servers and manage to break its disk encryption, there would be no logs or information that would tie any individual user to a particular event, website, or behavior.
What is a cookie? A cookie is a small text file used to store information about your visit to the website. Cookies let IPBlanket optimize and improve the user experience of the website by helping us deliver certain functionalities, such as website login and language settings. The cookies we use may vary over time as we continuously update and improve our website.
Disabling cookies: You are free to change your cookie preferences at any time. You can do this in the settings panel for your browser. Depending on which browser and device you use, you may be able to control which cookies you allow, which cookies you want to block in the future, and delete cookies. Note that IPBlanket’s website may not work as intended if you choose to disable cookies.
IPBlanket’s cookies: The cookies set by IPBlanket enable us to set your language preference, attribute visitors to a marketing channel, and, once you log in, securely show you information that is specific to your account. The cookies contain a user identifier, but no directly personally identifying information such as your name or email address, and do not track any activity outside of IPBlanket’s domains.
Third-party cookies: IPBlanket uses third-party services such as Google Analytics and Google Ads. Cookies from such services are used to collect data for statistical reports. IPBlanket uses Google Ads remarketing to show advertisements on third-party websites (including Google) to users who have visited our website.
Mobile identifiers: A mobile identifier is an identifier provided by an Android or iOS device. It does not contain your name or email address. IPBlanket uses mobile identifiers to generate statistics related to the marketing channels and advertising partners through which users learned about and signed up for IPBlanket mobile apps.
The website may contain links to external websites that do not fall under IPBlanket’s domain. IPBlanket is not responsible for the privacy practices or content of such external websites.
By using the Website, Content, Apps, Software, or Services, you agree to have your information handled as described in our Terms of Service and Privacy Policy.
The Services are intended for adults aged 18 and above. If you believe your child has provided information to us, please let us know immediately.
IPBlanket is committed to user privacy globally, and our existing practices reflect that through minimal collection of data and ensuring users have control over their personal information. The General Data Protection Regulation (GDPR) of the European Union (EU) requires us to outline those practices in a specific manner for users in the EU.
In line with the GDPR, we collect and process the data outlined in this Privacy Policy on one of the following bases, depending on the circumstances:
You can exercise your rights under the GDPR to access, transfer, correct, delete, or object to the processing of your personal information by contacting us at support@ipblanket.com
We may change our Privacy Policy from time to time, without prior notice to you, consistent with applicable privacy laws and principles. Your continued use of the Website or Services constitutes your acceptance of our Privacy Policy.
If you have any questions regarding our Privacy Policy and how we handle your information, please feel free to contact IPBlanket at the following email address: support@ipblanket.com
